Privacy Policy
Last updated: 14 February 2026
Colleran's Locksmiths ("we", "us") is committed to protecting your personal data. This policy explains how we collect, use and protect your information in accordance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.
1. Data controller
The data controller responsible for your personal data is Colleran's Locksmiths. You can contact us using the details on our website.
2. What data we collect
We may collect:
- Contact details (name, phone, email, address) when you enquire or use our services
- Technical data such as IP address and browser type when you visit this website
- Cookie data as described in our Cookie Policy
3. How we use your data
We use your data to:
- Provide locksmith services and respond to enquiries
- Improve our website and user experience
- Comply with legal obligations
We do not sell your data to third parties.
4. Legal basis (GDPR)
We process your data on the basis of: consent (e.g. cookies where required), contract (to provide services), and legitimate interests (e.g. website security and improvement).
5. Your rights
Under GDPR you have the right to: access your data, rectification, erasure ("right to be forgotten"), restrict processing, data portability, object to processing, and withdraw consent. You may also lodge a complaint with a supervisory authority.
To exercise these rights, contact us using the details on this website.
6. Data retention
We keep your data only for as long as necessary for the purposes above or as required by law.
7. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or alteration.
8. Changes
We may update this policy from time to time. The "Last updated" date at the top will be revised when we do.